The automatic message check

The text of every message sent here is checked automatically, straight after it is sent, to keep spam and scams out of your conversations. An edited message is checked again.

What it looks for

advertising and sales offers that have nothing to do with the platform, and suspicious links

scams and fraud

trying to move payment off the platform

harassment, hate and abuse

Sharing your contact details, such as an email address or a phone number, is allowed, and so are greetings, questions and arranging a time.

If your message is flagged

You still see it, marked Flagged as spam, hidden from others. Everyone else sees This message has been flagged for review. in its place. Our team can restore it, and it then reappears for everyone.

If you think a message was flagged by mistake, open Help & Support, go to Support, press New Ticket and say which conversation it was in.

If you receive one

There is nothing you need to do. A flagged message cannot be reacted to, and it does not count as unread. If it was the first message from someone new, their request stays hidden from you unless a later message passes the check.

If you offer services

While a message is flagged, it does not count against your reply time, even when a moderator flags it later. If it is restored, it counts again. The article on replying in time explains the rest.